Joyce is a Senior Consultant at The Hayes Group with over 25 years of experience in consulting and training, specializing in building the capacity of individuals, teams, and organizations to execute growth strategies. Her work focuses on aligning strategic vision with operational execution, helping leaders bridge the gap between their vision and current reality. She provides solutions in leadership development, skill and competency building, process improvement, high-performance team dynamics, employee engagement, and culture formation.
Joyce’s coaching expertise is rooted in her extensive experience within organizations and her deep understanding of leadership principles. She works with clients to help them reach their full potential, applying a client-centered approach to develop personalized strategies for success. A strong proponent of Servant Leadership, Joyce integrates this philosophy into her coaching and development work, helping leaders foster cultures of collaboration, trust, and empowerment.
Before joining The Hayes Group, Joyce worked as an internal consultant and independent advisor to global Fortune 100 companies and growing entrepreneurial organizations across diverse industries, including pharmaceuticals, healthcare, finance, transportation, manufacturing, telecommunications, and retail services.
Joyce holds a Ph.D. in Organizational Behavior from Brandeis University, where her doctoral research focused on the impact of the consultant’s role on change strategy and performance outcomes. She has published articles on managing organizational change and culture development.
