Leadership, Coaching and Teamwork Consulting/Training
Overview In today’s results-driven marketplace, greater demands are required of executives, managers, and leaders to gain and maintain competitive advantage. There is greater pressure to develop and enhance skills needed to face ever increasing responsibilities, changing organizations, profit pressures and organizational competencies. Many leaders and managers hire coaches to enhance their leadership and communication skills.… Read more »
A key characteristic of successful organizations is the value they place on their most important assets. . .their people. Where employees are considered the most valuable resource, productivity and morale are high. Investing in the development of people can bring impressive payoffs. Consider Hayes your human resource investment advisor for training & development. Developing Skills… Read more »
The Hayes Group team development process leads “groups” to work together as “teams” through identification of teamwork barriers, discussion and action planning, and realization of different styles of team members. The primary outcome of the Hayes team development process is an organization that is more effective in carrying out its mission and in turn more… Read more »
The secret to Self-Care and Work-Life Alignment is found in the alignment of mental, emotional, spiritual, and physical capacities, combined with work/rest cycles at home and at work. The backdrop of this unique technology stems from sports science and performance psychology that has worked with top performers within multiple arenas. Stress comes in various forms, usually devoid… Read more »
A “positive company culture” is the one common thread that connects all organizations in Fortune annual 100 Best Companies to Work For survey (Levering & Moskowitz, 2001). Your organization’s culture can positively or negatively affect employee motivation, individual discretionary effort or your team’s morale. As a leader you can create a culture where employees’ thrive… Read more »
Hayes Talent Management The McKinsey Consulting report “The War for Talent” reported the challenges being faced by businesses and proved how these challenges are intensified by the significant changes occurring with the organization’s talent. What has become clear, and the McKinsey Report clearly shows this, is that the organizations that will prosper under these pressures will be those with intentional and effective talent… Read more »
Since its beginnings, Hayes has been helping organizations develop and deliver effective Performance Management processes. Hayes provides the full-scale process from design to training and implementation of the new process. Hayes also helps an organization to enhance their existing program, assessing, tweaking the process and/or providing training for managers and employees. Hayes has worked with… Read more »
The Hayes change model is simplistic in design, but provides a robust approach to accelerating your organization through the change process. The methodology deals not only with change in organizations but how organizational change affects individuals. Globalization, downsizing, mergers, competition, reorganizations and new technologies are forcing organizations and individuals to find new and better ways to… Read more »
In order to meet all of the needs of your organization, whether through training & development or organizational consulting, The Hayes Group utilizes a wide range of instruments, such as the below surveys and assessments, that enable us to get “at the heart” of both individual and group needs/desires. We are certified experts with the… Read more »
Trained and experienced Hayes consultants can provide facilitation to help make your next meeting more effective and efficient. Hayes provides professional facilitators for off-site meetings, internal cross-functional meetings or regular team meetings. We will work with you to determine the meeting outcomes, set an agenda that is aggressive but comprehensive, and actively facilitate the meeting… Read more »
A very effective way to communicate (helping executives move beyond the Power Point paradigm) is through TED-type talks. Hayes coaches have experience helping leaders communicate in the TED style, which includes assisting with content that makes a connection with the audience through personal stories and experience and by using video-recorded feedback to practice and hone… Read more »
Off-Site Meetings: Aligning your team, goals & strategies Hayes believes in meetings that are easy, practical, and actionable. Our Hayes consultants use off-site meetings as a catalyst to help your organization work as a team to clarify strategies and goals leading to a comprehensive and cohesive overall vision. We utilize a series of four off-site… Read more »
Hayes specializes in helping potential investors (front-end analysis) as well as existing boards and/or senior management assess and value organizations in human terms. This valuation consists of the skill and potential of the people, the efficiency of the organizational structure and design, and the effectiveness of the culture. By using experts and validated assessment tools,… Read more »
Providing Excellent Customer Service: The Objective of our Customer Service training program is to provide you with the knowledge to improve your ability to achieve customer service excellence by meeting and/or exceeding customers’ expectations during customer calls and interactions. We will discuss the following: Introduction – What is Customer Excellent Service? It is providing assistance… Read more »
