Performance Management

The Hayes Group International

Performance Management with Hayes

Hayes specializes in designing and enhancing performance management processes that drive results and positively impact the bottom line. From creating new systems to refining existing ones, we help organizations develop effective strategies, train employees and managers, and implement processes that work.

Why Performance Management Matters

Without a well-structured performance management process, organizations face challenges such as:

  • Lack of clarity on goals and expectations.
  • Poor communication between managers and employees.
  • Inequitable or inaccurate performance ratings.
  • Weak succession planning and development opportunities.
  • Disconnect between performance and rewards.

Hayes addresses these issues with tailored solutions that foster clear expectations, fair evaluations, and improved performance outcomes.

The Hayes Approach

Our approach emphasizes meaningful communication between managers and employees, avoiding generic, automated systems. With Hayes, performance management delivers:

  • Clear performance goals and expectations.
  • Motivated employees ready for increased responsibilities.
  • Skilled managers equipped to provide impactful coaching and feedback.
  • Greater trust between employees and leadership.

Our Process

  1. Research and Preparation
    We analyze existing processes, forms, and feedback to identify gaps and opportunities for improvement.
  2. Customized Process Development
    Hayes collaborates with clients to design a process focused on responsibilities, objectives, and competencies, integrating it into existing software systems when needed.
  3. Training Programs
    We develop workshops for managers and employees, teaching skills like setting expectations, providing feedback, and conducting reviews. Options include in-person sessions, train-the-trainer programs, or e-learning.
  4. Communication and Rollout
    Hayes assists with communication plans, rollout timing, and training schedules to ensure a smooth implementation.
  5. Ongoing Support
    Our training techniques, such as the “TELL-SHOW-DO-FEEDBACK” method, create hands-on learning environments using real-world scenarios to maximize skills and confidence.

Proven Results

Hayes has partnered with top organizations, such as ABB, Coach, Harvard University, and Westinghouse, delivering performance management systems that improve accountability and engagement.

Ready to transform your performance management process? Let Hayes help you achieve measurable results

Our Clients

Ready To Elevate Your Organization?

Empowering Leaders and Teams for Organizational Excellence