It was early Monday morning when we received a phone call at our office in Winston-Salem, North Carolina from a major corporate leader in Zurich. His dilemma was familiar. There was a senior engineering manager who was a top performer in terms of meeting deadlines, bringing in revenue, and completing projects under budget. However, according to this vice president, his style was such that he “leaves dead bodies.” He meant that junior engineers refused to work for him (often leaving the company), his arrogance had turned off customers, and his style of speech with his administrative assistants had resulted in three leaving in just one year. Could he be salvaged and coached to change the bad behaviors while maintaining the good ones?
Learn about people, organizations, and change from an excerpt of “Start With Humility” by Mike Comer and Merwyn Hayes.
