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The Power of Perception
Essay by Walker Armstrong, Senior Consultant at The Hayes Group International Have you ever met a leader who just doesn’t get it? I am not talking about someone who lacks talent, is lazy or doesn’t have the intellectual horsepower to fulfill the requirements of their job. I am referring to someone who seems disconnected from the people they lead. They can be very competent or perhaps even brilliant at their profession, but when it comes to understanding what is really going on with their folks they seem clueless. This gap of insight always creates problems in organizations and eventually can derail a leader in their career. The solution is not to boost the leader’s IQ but to enhance their EQ. What is EQ you might ask? Over the last twenty years neuroscientists and psychologists have uncovered amazing aspects of how our brains work, particularly in the ways emotions blend with
Communication 101 – Back to Basics
Innolect Inc. “Information is NOT knowledge.” – Albert Einstein We live in the age of information overload. Whether in airports, conference rooms, corner offices or dinner tables, more and more people are plugged into smart phones, tablets and keyboards. There is increasing desire to have immediate access to people and the latest information 24/7. Some use social media tweets, posts and texts as their primary form of communication. Yet, after years of connecting with and getting information to people instantaneously, there is a yearning to get back to communication basics. During a recent dialogue among the founders of Twitter, Biz Stone and Evan Williams, with Charlie Rose, cohost of CBS This Morning, they discussed a new desire to build real connections among people, increase the quality of information and depth of understanding. Employees at all levels are asking more questions and have a hunger for real dialogue…eye to eye. They
The key to dealing with your crazy day
Watch this video clip where Dr. Terry Lyles discusses his work with stress. He talks about the key to dealing with a typical, crazy day in our busy lives. Learn more about Dr. Terry Lyles and his workshop on Work-Life Alignment & Self-Care.
Dealing with Organizational Change
This is Part II of a two-part article dealing with managing and implementing change. Part I examined methods of leading personal change among employees. Part II examines Organizational Change. As was examined in Part 1 of this series, change affects employees on a personal level and effective leaders realize and proactively plan for these impacts. However, effective leaders also realize the impact of change at the macro or organizational level. In addressing organizational change, Chuck Swindoll noted, “Organizations tend to lose vitality rather than gain it as time passes. They also tend to give greater attention to what they ‘were’ rather than what they are ‘becoming’. It is easier to look back into the past and smile on yesterday’s accomplishments than it is to look ahead into the future and think about tomorrow’s possibilities.” [i] If you examine the top 100 businesses at the beginning of the 20th Century, only
Dealing with Personal Change
This is Part I of a two-part article dealing with managing and implementing change. Part I examines methods of leading personal change among employees. Part II examines change within organizations. “People don’t mind change they do mind being changed.” As leaders it becomes our responsibility to assist people in moving beyond their comfort zone into a level of acceptance of change. Professional counselors are trained to assist people in overcoming dramatic change in their personal lives. But often as managers, we too deal directly with assisting in personal change acceptance. Also it is often necessary to help employees to adjust to changes in methods of operations, changes in processes or implementation of new technologies. Over 400 years ago Machiavelli observed: “ It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order
Hayes Group International Receives Heartbeat of America Award
The Hayes Group International receives the prestigious Heartbeat of America Award. The award honors companies that help to keep the ‘heartbeat of America’ alive by flourishing in the American business world. The Hayes Group International provides organizations with leadership coaching, training and team development to help their companies flourish. Merwyn and Marge Hayes receive the award and provide additional information about The Hayes Group and insights on how they help businesses overcome their organizational and communication issues. The Hayes Group mission is to elevate organizations and teams to be the best that they can be. Click play button on video below to watch.